Transfer error wncg

I claim WNCG that were committed to me and I can see on Ethplorer that the transaction was succesful. I add a token by token and also by contract address but my Metamask account says that have an issue to charge my funds. How can I solve it?

Are you trying to send funds out ? You would need ETH in your wallet to do that as well. Feel free to drop by the Sushi Discord #support channel to get immediate support.

Yes, when I claim I am charged 34 dollars in eth but it was not transferred to my metamask account